All you need to know
...but if there are any questions, please just ask.
Our standard consultation is fifteen minutes to ensure that you have the time required to discuss your concerns in detail with the veterinary surgeon.
If we are seeing you and your pet as a second opinion from another practice, then we have an extended consultation time of thirty minutes.
It is our wish that you are able to see the veterinary surgeon of your choice and so once attending with your pet for consultation, you will automatically be booked in to see the same veterinary surgeon at your next visit.
If you cannot see the person of your choice at the time you would prefer, then you will be offered an appointment with one of our other veterinary surgeons.
All patient records are computerised so that any attending veterinary surgeon has all case details readily to hand. The continuity of case management is as important to us, as it is to you and your pet.