In an emergency just phone the practice number and one of our own vets will take your call and handle the case from that point on. We provide our own clients with a 24/7 and 365 days a year emergency service based at the Hospital and is staffed by our own vets.
In the event of an emergency, please telephone the practice number above and your call will be answered by one of our own staff. We would ask that you: Always telephone the practice and speak with the vet on-call before arriving at the Hospital as staff cannot open the front door after hours to any member of the public without prior agreement and notification
Only call the emergency line to speak to a vet on-call if you have a genuine emergency (please be aware that the vets have a full working day in addition to being on-call)
Be aware that there is an additional surcharge to be seen out of hours by one of our vets and that the surcharge is payable fully at the time of treatment